📧 Subscribe to The Mad Hustle - my weekly newsletter for small business owners

Tom Barclay - Business CoachTom Barclay / Business Coach

Terms & Conditions

Last updated: 26 September 2025

These Terms govern your use of our website and services. By booking or purchasing services from us, you agree to these Terms.

1. Services

We provide small business advisory calls, consultancy services, and ongoing subscription-based consultancy packages. Services are delivered online (usually via video call).

2. Payments

  • All payments are processed securely through Stripe.
  • For subscription packages, payments will be taken automatically each month until cancelled.
  • Clients can manage or cancel their subscription directly through the Stripe-hosted customer portal.

3. Cancellations & Refunds

One-off calls/consultations:

  • Bookings may be rescheduled or cancelled up to 48 hours before the session for a full refund.
  • Cancellations made less than 48 hours before the session are non-refundable.

Subscriptions:

  • You may cancel anytime via the Stripe portal.
  • No partial refunds are given for unused time — access continues until the end of the billing cycle.

4. Use of information & advice

All advice, guidance, and resources provided are for general business information only. They do not constitute legal, financial, or tax advice. You remain responsible for any decisions or outcomes in your business.

5. Intellectual property

All website content, blog posts, guides, and resources provided on tombarclay.co are owned by Tom Barclay. You may not copy, reproduce, distribute, or resell any content without our written permission.

6. Limitation of liability

We are not liable for:

  • Any indirect, incidental, or consequential losses.
  • Business decisions you make based on our advice.

Our total liability is limited to the amount paid by you for the relevant service.

7. Third-party services

We use third-party services (Calendly, Stripe, etc.) to deliver parts of our services. We are not responsible for their actions, downtime, or errors.

8. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For any questions about these Terms, contact: tom@tombarclay.co