Privacy Policy

Tom Barclay ("we", "our", "us") operates as a sole trader in the United Kingdom. We are committed to protecting your privacy and handling your personal information fairly and transparently.

1. Who we are

2. Information we collect

We may collect and process the following information when you use our website or services:

• Name, email address, phone number, and details about your business idea (via bookings).
• Payment details (processed securely by Stripe — we do not store card information).
• Email address (if you sign up for newsletters).
• Technical data such as cookies, IP address, and browsing activity (via Google Analytics, Google Ads, Meta Ads, and other tracking tools).

3. How we use your information

We use your personal data to:

• Provide and manage bookings, advisory calls, and consultancy services.
• Communicate with you about your booking or subscription.
• Send marketing emails/newsletters (only if you opt in).
• Improve our website and services through analytics.

4. Legal basis for processing

Under UK GDPR, we process your data on the following bases:

• Contract: To deliver the services you book.
• Consent: For marketing emails and cookies (where required).
• Legitimate interest: To improve our website and services.
• Legal obligation: For record-keeping and tax purposes.

5. Sharing your information

We share data only with trusted third-party providers that help us deliver services:

• Calendly (booking management)
• Stripe (payments)
• Kit (email marketing)
• Google/Meta (analytics and advertising pixels)

These providers may process your data on our behalf.

6. Data retention

We keep personal data only as long as necessary:

• Booking and client records: up to 6 years (for tax/accounting).
• Marketing emails: until you unsubscribe.
• Analytics data: typically retained by Google/Meta for 26–38 months.

7. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion.
• Withdraw consent (e.g. unsubscribe from marketing).
• Restrict or object to certain processing.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

To exercise your rights, email: tom@tombarclay.co

8. Cookies

We use cookies and similar technologies for analytics, ads, and improving your browsing experience. You can manage or block cookies via your browser settings.

9. Security

We take reasonable steps to protect your personal data, but no system is 100% secure. Payments are encrypted and processed directly by Stripe.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.